What is Mediation? Mediation is an Informal Process for Conflict Resolution. When two people are in conflict, the negative impact of the dispute typically affects more people than just the disputants. Others often get sucked into a conflict that becomes time consuming and limits the productivity of everyone. When people involved in conflict cannot resolve it on their own, a third party facilitator may be what is needed to resolve the dispute. This skills based workshop is designed to give participants the understanding to work with disputing parties to identify interests, clarify issues and work towards options for resolving the conflict. Participants will have the opportunity to experience scenarios that will help prepare them for intervening in various conflict situations. Workshop Overview •Mediation Overview •Alternative Dispute Resolution Spectrum •Types of Mediation •Your Context •Conflict Dynamics •Assessing the Situation •Road Blocks to Effective Mediation •Qualities of a Mediator •Self Awareness •Being Aware of Resistance •Mediation Skills •Mediation Strategies •The Mediation Process •Pre-Mediation •To Proceed or Not to Proceed •Mediation Preparation •Introduction and Ground Rules •Information Sharing •Problem Identification •Problem Solving and Resolution •Agreements that Stick •Other Mediation Considerations •Increasing Abilities Method of Delivery Lecture, personal reflection, video, small group discussions, case…
7 Days Fraud Prevention & Good Governance ( Malaysia)
Good governance & Fraud Prevention has become one of the key objectives of international aid agencies and foreign policy of certain countries. Despite significant external development interventions in poor countries towards building “good governance”, there has been little success. Why might this be?
The aim of this course is to lean the art of good governance and the politics of good governance. The first part of the course focuses on the general theoretical and practical aspects of good governance and emphasizing the roots to understand good governance. Also, attention is paid to the existing indicators and quantitative measurements of good governance. The second part of the course is empirical as well as explains the types and characteristics of successful governance.
The innovative aspect of this course lies in the fact that it introduces mangers and employees to the state-of-art quantitative measures in good governance and prevention of fraud. Participants will explore the amenability of broad principles of good governance to direct observation and quantification, and will learn how to understand statistical information.
As a result of the course participants will be clear that good governance is an ideal and its possible to achieve in its totality. However, very few countries and societies have come close to achieving good governance in its totality. But, to ensure sustainable human development, actions must be taken to work towards this ideal with the aim of making it a reality.
Participation by both men and women is a key cornerstone of good governance. Participation could be either direct or through legitimate intermediate institutions or representatives. It is important to point out that representative democracy does not necessarily mean that the concerns of the most vulnerable in society would be taken into consideration in decision making. Participation needs to be informed and organized. This means freedom of association and expression on the one hand and an organized civil society on the other hand.
Topics
- Rule of law
- Transparency
- Responsiveness
- Consensus oriented
- Equity and inclusiveness
- Effectiveness and efficiency
- Accountability
- Work in Groups
- Addressing risk
Fraud Prevention
- a robust Fraud Policy and Code of Conduct;
- Sound fraud risk management processes;
- A comprehensive fraud control plan;
- Prudent employee, and third party, due diligence;
- Regular fraud awareness training;
- Fraud-related controls for activities with a high fraud risk exposure;
- System controls to ensure accurate and up-to-date data; and
- Good governance standard for public services
- The Nolan principles of public life
- Workshop & Group Work
Educational Trips
- Putrajaya
- Genting Highland
- Kuala Lumpur
Facilities & Services
– Pick up & Drop off from the Airport
– 3 Star Hotel Stay
– Training Materials – Bags
– Special access to University Library with 5 Million Books
– Study Tours for Practical Learning
– Full Study Guide
– Transportation to Government and organized Education Trips
– Full Meeting Package, Tea, Refreshment, Lunch During Trainings
– Guide in Pashto/ Dari
– Joint Certificate To Participants
– Return Air Tickets
– Visa Service
Fee: USD 2950.00
Date: June 20-June 27 2014
Closing Date: May 30th 2014.
Registration: [email protected]
Web: www.ccpd.ca
Group Discount Available – Please contact our office [email protected]
Note: content and method of trainings are subjec to change.